Can't reply to every chat? Relay can, and sends you the buyers.
Relay reads your pages, PDFs and images, and answers on your site and WhatsApp in your customer's language, with a table or chart when it helps. It shows its source, says when it doesn't know, and sends you the details of anyone ready to buy.
- No card needed
- Start with your website address
- Free set-up help
It shows the pagebehind the answer.
Relay answers only from your website, your PDFs and the files you add. Your customer can see where an answer came from, and so can you.
The source sits under the reply
On your website, the page Relay used is one tap away. On WhatsApp, it sends the link.
Tables and charts from your own figures
Ask for fees by batch or plans side by side, and Relay shows the table from your page. Ask for a chart and it draws one from the figures on your pages.
Relay checks prices and figures before sending
Before a reply goes out, Relay checks its prices and key figures against the pages it read. If a figure isn't on those pages, Relay looks again or leaves it out.
Reads your pictures and PDFs
Relay reads what the pictures on your pages say, like a price poster or a menu, and the PDFs your pages link to, scanned ones included. You can upload more.
Shows pictures from your site
Ask to see something and Relay shows the picture from your page, under the name your page gives it.
Replies in your customer's language
Relay answers in the language and script your customer writes in, Hindi and Hinglish included.
It answers first.Then it asks for the lead.
Visitors get their answer before anyone asks for a phone number. When someone shows they want to buy, asks for a person, or asks something Relay can't answer, it asks for a name and a phone number or email.
In Slack or your inbox
Each lead arrives with a short summary and a link to the full conversation.
A list you can export
Every lead in one place, with a CSV download.
Into the tools you use
One webhook sends each lead to Zapier, Make, Google Sheets or your own system.
WhatsApp comes with the number
On WhatsApp, the customer's number arrives with their first message.
The same agenton your own WhatsApp number.
Connect your WhatsApp Business number through Meta's Cloud API, using your own Meta app. Relay answers there from the same pages, in your customer's language, Hinglish included.
Your number, your Meta account
Any WhatsApp charges are billed by Meta to your own account. We add no markup.
A WhatsApp button on your site
On a phone it opens WhatsApp with a message ready to send. On a computer, visitors scan a QR code.
Take over a live chat
With handoff on, a teammate can join or take over a WhatsApp chat while it's live, just like on the website.
It says so,and tells you what to write next.
When your pages don't cover a question, Relay tells the visitor. It offers a person or takes their details, and records the question for you.
Unanswered questions, counted
Every question Relay couldn't answer lands in Gaps, with how many times visitors asked it, so you can see what your pages are missing.
Fix it once
Write the answer with Add answer, and Relay uses it the next time someone asks.
Quality checks
Relay writes test questions from your pages and answers them. A separate AI judge grades each answer and shows where it slipped. A check runs after a sync that changes your content, or when you ask.
Your team steps inat three moments.
Relay can't answer
It says so, and you get an alert with the question.
The customer asks for a person
With handoff on, a teammate joins the chat or takes it over.
A buyer looks ready
Relay asks for their details and sends you the lead.
With handoff on, your team replies from a Slack thread or the web app, during the hours you set. You can also answer by email, attachments included. Outside your hours Relay keeps answering, and the leads wait for you in the morning.
Live on your sitein three steps.
Enter your website address
Relay reads your pages, including PDFs, images and pages built with JavaScript, and finds your YouTube and Vimeo videos.
Ask it what your customers ask
Try your real questions in a test chat. Anything it gets wrong, you fix with your own answer.
Add it to your site
Paste one snippet, or follow the guide for your platform. Connect WhatsApp whenever you're ready.
WordPressShopifyWebflowGoogle Tag ManagerPlain HTML
Priceson the page.
Start free, with no card. Pick a plan when you're ready.
Starter
About 1,900 answers a month
Answer your visitors from your own website.
- 500 pages indexed
- 20 uploaded sources
- Weekly automatic re-sync
- 2 quality checks a month
- Your logo and assistant name in the chat
- WhatsApp, lead capture, human handoff and Slack included
- 2 team members included, then $7 a month each
Premium
About 5,500 answers a month
A bigger site, synced daily, with your logo on the chat button.
Everything in Starter, plus
- 2,000 pages indexed
- 100 uploaded sources
- Daily automatic re-sync
- 10 quality checks a month
- Your logo on the chat button
- 3 team members included, then $7 a month each
Enterprise
About 19,900 answers a month
A white-label assistant for large sites.
Everything in Premium, plus
- 5,000 pages indexed
- 500 uploaded sources
- Unlimited conversation history
- Unlimited quality checks
- No "Powered by" line
- 10 team members included, then $7 a month each
Answer counts are estimates on the default AI model.
WhatsApp on your own number, lead capture, human handoff, Slack and email alerts and replies, the source page under answers, tables and charts from your site, and replies in your visitor's language.
Not sure which plan fits, or want help setting it up? Book a demo.
Relay is part of ChatPlotDB.
ChatPlotDB is our platform, and Relay lives in it. When you're ready, the same account can answer questions about your spreadsheets and databases: ask in plain English and get a table or chart back, with the query it ran.
Simplifying AI builds AI agents that answer from your own sources and show their work.
Before you try it
Relay answers only from your pages and the files you add, and shows the page it used. Before a reply goes out, Relay checks its prices and key figures against the pages it read. When it can't find an answer, it says so and offers a way to reach your team.
Relay does. It asks for details when a visitor looks ready to buy, such as asking to enrol, visit or see a demo. It also asks when it can't answer or when the visitor asks for a person. It asks for a name and a phone number or email; on WhatsApp the number already comes with the chat.
To Slack or email, with a short summary and a link to the full conversation. Every lead is also in your leads list, which you can download as CSV, and one webhook can send each lead to Zapier, Make, Google Sheets or your own system.
Relay answers at any hour. With handoff on, your team joins during the hours you set. Outside them, Relay keeps answering and takes the customer's name and a phone number or email, so the lead is waiting for you in the morning.
Yes. Relay connects to a WhatsApp Business number you own through Meta's Cloud API, using your own Meta app. Any WhatsApp charges are billed by Meta to your account, not through us. Relay's set-up screen walks you through connecting it.
Nothing. You start free with no card, and plans begin at $25 a month when you're ready.
Yes. Book a 30-minute demo with our team. Add your website when you book, and we'll show you Relay on your own pages.
Relay is part of ChatPlotDB, our platform. You sign up for Relay and manage it in ChatPlotDB, and your Slack alerts come from the ChatPlotDB app. The same account also gives you ChatPlotDB's data agent, for questions about your spreadsheets and databases, whenever you want it.
